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- ISO 27001 accreditation this ensures that the processes we use to handle our clients information meet internationally recognised criteria.
- A rigorous recruitment strategy national and regional campaigns, 2 rounds of interviews, touch-typing tests, reference checks and clearances.
- Confidentiality and non-disclosure agreements signed by all staff as a part of the employment contract.
- Data protection a Legal Data Processing Agreement is signed by the parties to ensure compliance with Data Protection Act.
- Staff supervision tiered support and accountability structure.
- Physical security staff are housed in an office building that is protected by motion sensors, security doors and a remote entrance system. Armed response units are alerted automatically if there is an unauthorised intruder. Public access to our offices is strictly forbidden.
- Antivirus software We utilise Messagelabs Email Antivirus, Anti Spam and Content control and all stations have Norton antivirus and are firewall protected.
- Secure data transmission 128 bit encrypted web portal.
- Email and internet policy restrictions regarding the use of the internet and email.
- Server security and firewall our servers are hosted in a fully managed secure environment with a Cisco ASA firewall.
- Client information policy sets out the manner in which client information is stored, backed up and destroyed.
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